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CyberSquad IT logo

CyberSquad IT

Montreal, Quebec, Canada

gestion des ti, infrastructure, services ti geres, infonuagique, hebergement de serveurs virtuels, hebergement de systemes comptables et erp, securite informatique, solutions web, commerce electronique, intranet et extranet, developpement dapplication, support informatique 24, 7, equipement et logiciels, serveurs, reseautique, acces a distance, strategies antiransomware, protection des donnees, test dintrusion, it services & it consulting, it services, cloud computing, managed it services, it service management, cybersecurity, endpoint security, security audit, data protection, saas applications, web solutions, custom software development, software integration, network solutions, remote access, email security, technical support, proactive monitoring, disaster recovery, business continuity, project management, customer relationship management, personnel management, operational optimization, technical documentation, inventory management, it infrastructure, network cabling, virtualization, cloud backups, hosted infrastructure, voip systems, software modernization, helpdesk services, cybersecurity governance, it directorship, service customization, user support efficiency, task automation, inventory control, access management, user-friendly interface, encryption solutions, collaboration tools, it auditing, digital transformation, erp systems, procurement management, learning management systems, information technology & services, enterprise software, enterprises, computer software, b2b, productivity, crm, sales

2 staff Verified MSP
Solutions Architect Group, Inc. logo

Solutions Architect Group, Inc.

Seattle, Washington, United States

it services & it consulting, it hardware support, software solutions, cloud services, mobility solutions, technology lifecycle management, supply chain solutions, pre-sales consulting, it product delivery, specialty hardware procurement, systems consulting, network design, it implementation services, maintenance solutions, it management, enterprise it architecture, mission critical solutions, ai solutions, vendor neutral ai, custom it solutions, education technology, healthcare it, finance it solutions, government it solutions, data security solutions, data compliance, hipaa compliance, dod compliance, it consulting, it service management, low cost it solutions, high performance hardware, remote it support, onsite it services, full it outsourcing, it staffing solutions, hardware and software integration, cloud enablement, high availability solutions, secure it infrastructure, it project management, technology consulting, it assessments, data erasure services, hardware fulfillment, network security solutions, collaboration tools, it system optimization, information technology & services, cloud computing, enterprise software, enterprises, computer software, b2b, e-learning, internet, education management, management consulting

10 staff Verified MSP
Parasme Technologies logo

Parasme Technologies

New York, New York, United States

it service management, sms platform, datacenter remote hands, managed services, hlr lookup, telecom managed services, cybersecurity, managed it services, cloud security, data center solutions, technical support, network optimization, disaster recovery, network security, database management, application security, cyber threat mitigation, real-time threat management, security operations center, email security solutions, os management, multicloud challenges, certified engineers, remote hands services, infrastructure security, vulnerability assessment, service level agreements, managed security services, hardware troubleshooting, software troubleshooting, cabling services, data protection, endpoint security, information technology consulting, secure communication, network architecture design, cloud infrastructure, threat intelligence, user profiling, compliance management, risk assessment, scalability solutions, maintenance services, customer satisfaction, innovative solutions, 24/7 support, business continuity planning, application delivery, cyber risk program, it solutions provider, incident response, proactive monitoring, cost-effective security, custom solutions, computer & network security, information technology & services, enterprise software, enterprises, computer software, b2b, internet infrastructure, internet

10 staff Verified MSP
Zenture Partners logo

Zenture Partners

Dallas, Texas, United States

technology investments, saas optimization, sdwan, sip, iaas, colocation, pbx, internet, desktop, paas, byod, cybersecurity, sase, customer experience, ucaas, expense management, advanced iot, siem, public cloud optimization, cloud computing, managed it services, unified communications, sd-wan, it procurement, technology consulting, market research, cost management, cybersecurity solutions, data management, iot solutions, voip services, telecom management, disaster recovery, internet connectivity, fiber optic solutions, ddos mitigation, managed security services, private connectivity, sase solutions, cloud optimization, vendor management, business transformation, risk reduction, cloud-based services, virtual desktops, help desk services, telecom expense management, security operations center, network management, it strategy alignment, work from home solutions, digital transformation, data analytics, real-time monitoring, service desk support, baas, draas, cloud marketplace, it infrastructure management, customer relationship management, business efficiency, emerging technologies, vendor partnerships, technology assessment, enterprise mobility management, customer engagement, information technology & services, enterprise software, enterprises, computer software, b2b, management consulting, crm, sales

4 staff Verified MSP
Solid Base IT logo

Solid Base IT

Orem, Utah, United States

network design, it, it professional, utah it, computer support utah county, cloud solutions, information technology, technical support utah, it services utah, it project management, it projects utah, it consulting, cyber security, office connectivity, utah it support, utah it consulting, it networks utah, cyber security utah, network security utah, it support, network support, it services & it consulting, managed it services, co-managed it services, network managed services, it projects, technology consulting, cloud migration, network security monitoring, business continuity planning, data recovery solutions, risk management, vulnerability assessments, cyber security checkups, incident response planning, penetration testing, information security audit, unified communications as a service (ucaas), desktop as a service (daas), proactive it solutions, remote it support, technology strategy, ip address management, cabling structure, data security solutions, compliance consulting, it infrastructure, operational reliability, performance optimization, help desk support, security framework, custom it solutions, team collaboration tools, cloud network setup, optimization for remote work, cybersecurity training, system monitoring, firewall implementation, scalable it design, technical troubleshooting, end-to-end network management, technology procurement, it resource management, sustainable it solutions, strategic it partnerships, client testimonials, secure cloud environment, cloud computing, enterprise software, enterprises, computer software, information technology & services, b2b, management consulting, computer & network security, consulting

3 staff Verified MSP
ZTek Solutions logo

ZTek Solutions

Miami Lakes, Florida, United States

it services & it consulting, managed it services, it consulting, cybersecurity services, cloud services, structured cabling, video surveillance, telecommunication services, compliance management, custom it solutions, 24/7 it support, network management, server management, remote monitoring, backup and disaster recovery, ransomware protection, endpoint detection and response (edr), managed detection and response (mdr), dark web scanning, data encryption, voip solutions, internet service assessment, security access control systems, fiber optics cabling, data cabling solutions, high definition ip cameras, license plate recognition (lpr), virtual chief technology officer (vcto), virtual chief information officer (vcio), co-managed it services, security operations center (soc), business continuity, compliance solutions, risk assessments, antivirus protection, email security, user security training, network administration, patch management, technology management, it infrastructure solutions, telecommunications support, cloud migration, private cloud services, data network cabling, test and certification documentation, professional it support, technology roadmap planning, custom infrastructure solutions, vendor management, hipaa compliance solutions, information technology & services, b2b, consulting, management consulting, cloud computing, enterprise software, enterprises, computer software

14 staff Verified MSP
KRNL Technology logo

KRNL Technology

New York, New York, United States

it services & it consulting, managed it services, cyber security, technical support, backup solutions, data recovery, device management, cloud backup, it infrastructure, network security, disaster recovery, it consulting, compliance management, phishing protection, malware defense, endpoint management, software updates, automated backups, it maintenance, security audits, employee training, digital asset protection, data loss prevention, it help desk, proactive it support, business continuity, software patch management, remote support, hardware monitoring, configuration management, it solutions, small business it, internet security, data encryption, business technology, risk management, byod policies, service level agreements, it strategy, security awareness training, endpoint security, infrastructure management, user support services, technical debt management, cloud file storage, it operations, managed services nyc, network management, mobile device management, information technology & services, computer & network security, b2b, management consulting

3 staff Verified MSP
Lisbon Creek Systems, LLC logo

Lisbon Creek Systems, LLC

Milwaukee, Wisconsin, United States

hd video surveillance, fire detection, access control, audiovisual, intrusion, voip phones, technology, information & internet, managed it services, co-managed it, virus protection, proactive monitoring, video surveillance, access control systems, security systems, intercom systems, paging systems, audio systems, video conferencing, structured cabling, internet solutions, cybersecurity solutions, data backup services, technology solutions, low voltage services, retail audio solutions, business telephone systems, cloud communications, fire detection systems, intrusion alarms, remote support services, cable management, customer support, installation services, system design, wireless networking, onboarding it services, 24/7 monitoring, custom technology solutions, testimonial services, client relationship management, community engagement, audio masking solutions, continuous support, technology integration, network solutions, performance monitoring, disaster recovery services, client-centric services, safety solutions, smart building technologies, cost-effective technology, telecommunication solutions, video management systems, technical assistance, information technology & services, computer software

15 staff Verified MSP
Vida Digital - Sistemas de Informação, Lda. logo

Vida Digital - Sistemas de Informação, Lda.

Maia, Porto District, Portugal

it services & it consulting, cybersecurity, endpoint protection, email security, backup and disaster recovery, data center solutions, network security, virtualization services, cloud computing, productivity tools, collaboration solutions, security consulting, it audit services, remote support, managed it services, data loss prevention, disaster recovery as a service, email protection, firewall solutions, vpn services, data backup solutions, network management, virtual private network, it infrastructure management, cloud storage solutions, it support services, business continuity planning, remote access solutions, email backup solutions, ransomware protection, intrusion prevention systems, compliance solutions, disaster recovery planning, data protection services, managed backup services, server hosting, virtual server solutions, it consultancy, technology integration, business process optimization, operational efficiency, data recovery solutions, digital transformation services, employee security training, software as a service, secure file sharing, continuous data protection, high availability solutions, network monitoring tools, information technology & services, computer & network security, enterprise software, enterprises, computer software, b2b, it consulting, consulting, management consulting, saas

9 staff Verified MSP
Devoted Technology Services logo

Devoted Technology Services

Kokomo, Indiana, United States

it services & it consulting, it management, managed it services, cybersecurity solutions, cloud computing, data backup and recovery, network management, voip services, digital signage solutions, kiosk development, network installation, 24/7 support, proactive it solutions, business continuity planning, email security, remote work solutions, smart office technology, iot integration, ai in cybersecurity, user training programs, maintenance monitoring, security assessments, vendor risk management, surveillance installation, data protection strategies, compliance management, custom it solutions, system integration services, business technology strategy, it infrastructure development, asset management, performance optimization, digital transformation, risk assessment, phishing prevention, incident response, help desk support, software supply chain security, multi-factor authentication, password management, cloud backup solutions, threat detection, network security, employee engagement tools, predictive analytics, workplace automation, smart furniture solutions, collaboration tools, real-time monitoring, communication platforms, information technology & services, enterprise software, enterprises, computer software, b2b, computer & network security, analytics

3 staff Verified MSP
Evaluation Criteria

Comprehensive Buyer’s Guide for Selecting an MSP

Selecting an MSP is a vital operational decision. Evaluate prospective partners against these four foundational pillars:

  • Service Level Agreements (SLAs) & Response Times: Review guaranteed first-response and resolution times for Critical, High, and Standard ticket priorities. Ensure SLAs reflect business hours and emergency 24/7/365 coverage.
  • Proactive Maintenance vs. Reactive Break-Fix: Verify the provider deploys modern Remote Monitoring and Management (RMM) tools that patch vulnerabilities, monitor disk health, and remediate issues before user disruption occurs.
  • Cybersecurity Baseline Inclusion: Examine what security tools are included in the core seat price (e.g., EDR, multi-factor authentication, security awareness training, immutable backup) versus optional high-cost add-ons.
  • Strategic vCIO and Lifecycle Planning: A mature MSP conducts quarterly business reviews (QBRs), maintaining an updated 3-year hardware refresh plan and IT capital expenditure budget.

Frequently Asked Questions About MSPs

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