Contacto Solutions

Directory Listing

Medellin, Antioquia, Colombia

information technology & services

Company Overview

Contacto Solutions is a technology solutions provider operating out of Medellin. They specialize in customer contact center solutions, cloud based contact center software, inbound and outbound call center services, call center analytics and reporting, ivr solutions, workforce management, quality monitoring, omnichannel communication (voice, email, chat, sms), crm integration, technical support services. Directory records indicate an estimated headcount of 250 - 500 and estimated annual revenue in the $50 mil. - $100 mil. range.

Headcount Tier 250 - 500

Revenue Tier $50 mil. - $100 mil.

Founded Not Listed

Data Freshness Active Listing

Service Capabilities

Customer Contact Center Solutions Cloud Based Contact Center Software Inbound and Outbound Call Center Services Call Center Analytics and Reporting IVR Solutions Workforce Management Quality Monitoring Omnichannel Communication (Voice Email Chat SMS) CRM Integration Technical Support Services

Core Technologies

Cloud Computing AI and Automation Interactive Voice Response (IVR) Telephony Systems CRM Platforms Omnichannel Communication Platforms Data Analytics Tools

Vendor Partnerships

Industry-leading Cloud Providers CRM Platform Vendors Telephony Equipment Manufacturers Technology Alliances with Contact Center Software Providers

Direct Contact

Website www.contactosolutions.com

Headquarters Calle 50, Medellin, Antioquia, Colombia, 050010

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